Privacy Policy
Effective Date: March 16, 2026 · Last Updated: March 16, 2026
At Sola AI Inc. ("Sola," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Sola AI mobile application and our website at sola-beauty.com (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the practices described below.
Information We Collect
We collect information that you provide directly to us, as well as data generated automatically through your use of the Service:
📋 Account Information
Name, email address, date of birth, and profile photo when you create an account.
🧴 Skin Profile Data
Skin type, skin concerns, sensitivities, and preferences you provide through quizzes, onboarding, or manual input. This data powers our AI-driven personalization engine.
📷 Product Scans
Barcode and product information captured when you scan skincare products. We store ingredient lists and product metadata to provide analysis and recommendations.
📊 Usage Data
App usage patterns, feature interactions, device type, operating system, language preferences, and crash reports collected automatically to improve the Service.
ðŸŒ¤ï¸ Location Data
Approximate location (city-level) used solely for climate-aware skincare recommendations (e.g., UV index, humidity). We do not track precise GPS coordinates.
How We Use Your Data
We use the information we collect for the following purposes:
Personalized Skincare Recommendations — Your skin profile, product scans, and diary entries are processed by our AI engine to deliver tailored routine suggestions, ingredient analysis, and product compatibility scores.
Service Improvement — Usage data and aggregated, anonymized analytics help us understand how users interact with Sola, identify bugs, and prioritize new features.
Communication — To send you account-related notifications, respond to support requests, and (with your opt-in consent) deliver skincare tips and product updates.
Billing & Subscriptions — To process payments, manage free trial periods, and handle subscription-related inquiries through our payment processor.
Data Sharing & Third Parties
We do not sell your personal data. We may share limited information with the following categories of third parties:
Cloud Infrastructure
We use industry-standard cloud services to securely host and process your data. All data is encrypted in transit and at rest.
Payment Processors
Subscription payments are processed by Apple (App Store) and/or Stripe. We do not store credit card numbers directly.
Analytics
We use privacy-focused analytics tools to understand app usage patterns. Data is aggregated and anonymized wherever possible.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
Data Storage & Security
We implement industry-standard security measures to protect your personal data, including:
ðŸ”' Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
ðŸ›¡ï¸ Access Controls
Strict access controls and authentication protocols limit data access to authorized personnel only.
🔠Regular Audits
We perform regular security audits and vulnerability assessments of our infrastructure.
ðŸ'¾ Data Retention
We retain your data for as long as your account is active. Upon account deletion, your data is permanently removed within 30 days.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Deletion
Request deletion of your personal data. You can delete your account from within the app settings.
Right to Data Portability
Request an export of your data in a machine-readable format (JSON).
Right to Opt Out
Opt out of marketing communications at any time via app settings or unsubscribe links.
To exercise any of these rights, please contact us at privacy@sola-beauty.com.
Cookies & Tracking
Our website uses minimal cookies necessary for the Service to function:
Essential Cookies
Required for basic website functionality such as language preferences and session management. These cannot be disabled.
Analytics Cookies
Used to understand how visitors interact with our website. You can opt out of analytics tracking via your browser settings or cookie consent preferences.
We do not use advertising or third-party tracking cookies.
Children's Privacy
Sola AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@sola-beauty.com and we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through the app or via email. The "Last Updated" date at the top of this page indicates when this policy was most recently revised. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
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